FAQs

To find the best AC for your needs, you’ll need to factor in room size and position, what the room is used for and how often. Our online AC calculator will give you a good indicator, or for more detailed advice please pop into a Taqeef showroom or call us on 800TAQEEF to request a call back from one of our sales team.

Yes, Taqeef’s AC’s come with CoolCare - a free 5-year warranty that includes free parts and labour for a full 5 years. Registration is automatic at the time of online purchase (for in-store purchases you can complete registration via WhatsApp or by calling 800TAQEEF). For full details on CoolCare T&Cs click here.

Taqeef provides professional installation services - just include installation with your AC purchase, and our specialist team will be in touch to arrange convenient time for installation. You can choose to get your AC installed by your own team if you prefer (although please ensure they are trained and accredited in order to protect your AC warranty.)

ACs should be properly maintained to keep efficiency high, running costs low, and to improve air quality. Please check the manufacturers  handbook that comes with your unit for details on how to look after your new AC. Taqeef also offers its own  specialist maintenance and cleaning plan for ACs. CoolProtect offers 24/7 repairs and emergency support as well as cleaning, sanitation and regular preventative maintenance  For your personalised quote please call us on 800TAQEEF for more details.

Taqeef’s specialist team of AC technicians have been trained and accredited to install the ACs we sell.  So, we’ll install your unit quickly, safely, and neatly in accordance with the manufacturer’s instructions – keeping your warranty (and your cooling) intact!

You can select a third party of your choice to install your new AC unit.  We recommend you check they have the necessary professional installation training and accreditation first, as incorrect installation may impact your cooling and invalidate your warranty.

Unfortunately instalment plans are only available with select credit cards issued by the participating banks outlined below:

Each bank sets their own rates and fees for the instalment plans they offer.

At the time of checkout, if your credit card is eligible any available options and associated rates will be displayed. Alternatively, you can call your bank for more information.

If your payment goes through, it means your bank has accepted the instalment plan request.

Your personal credit card limit defines the amount you will be able to put forward for an instalment plan.

The minimum amount is AED 1.000 across the participating banks.

The number of monthly payments is defined by each participating bank individually. It typically ranges from 3 to 36 months.

Taqeef’s standard returns policy applies and where applicable the purchase amount will be refunded by Taqeef to the card chosen for payment. Please speak to your bank for any questions related to the cancellation of the instalment plan and any related fees.